The ProSource Group | Experience The ProSource Difference!

Apr/19

25

Sr. Director of IT Infrastructure

Position Title: Sr. Director of IT Infrastructure

Location: Irvine, CA

** Candidates for this position must be able to work in the U.S. without sponsorship. **

One of our clients in the Northern San Diego area of San Marcos has asked us to assist them in a search for a Sr. Director of IT Infrastructure. This is a direct, full-time placement with our client, not a contract position. They want us to help them find the very best talent available. A description of the position is listed below.

Position Purpose: The primary role of the Sr. Director of IT Infrastructure is to manage and lead the IT Service Desk & IT Platforms Teams. The responsibilities of these teams are to provide a stable infrastructure while at the same time delivering value to the company through a variety of IT & Business Initiatives.

Responsibilities: •Work with IT and Business Unit Stakeholders to develop the platform component of all existing & future solutions •Ensure all products and services related to Infrastructure Apps, Components are operating to SLAs and are measurable •Ensure the successful and effective completion of projects either assigned to or participating in while providing oversight on tasks and timelines where necessary •Effectively manage programs, projects and initiatives to meet established timelines and budget while ensure capacity & demand are balanced •Proactively develop future strategies in Platforms (In-house, Cloud PAS) and communicate benefits to staff and peer teams via business cases •Manage and ensure Cyber Security compliance needs and tactics are followed •Develop & maintain staff skills to meet the platform needs via skills matrix and career pathing •Leverage cost effective 3rd Party services for Incremental staff augmentation and potential of managed service opportunities •Co-Lead the continued adoption & leveraging ITIL principals via education & leading culture change – CM, IM, PMO, Configuration Management, Project Management, etc. •Develop and manage to an agreed upon annual budget for Platforms & Engineering which includes all Labor, Software, Hardware and Cloud service costs •Monitor and implement practices to improve metrics, manage customer perceptions, and build strong internal relationships with employees •Ensure the delivery and presentation of agreed upon metrics at a frequency and format desired for the purposes of improving services provided •10% Travel is required

Preferred Education, Skills and Experience:

•A Bachelors degree in Computer Science or a related field is required. •15+ years of experience working in IT is preferred •10+ years of experience working with IT Infrastructure, Platforms & Engineering is preferred •5+ years of experience leading IT Operations and/or Dev Ops departments is preferred •3+ years of experience working within a formalized ITIL environment is preferred •Solid experience and understanding of Cloud Solutions (PAAS, IAAS, SAAS) •Solid Experience in Network Planning and Design •Solid Experience in Server Engineering •Solid Experience in Service Desk Management •2 to 3 years of Project Management experience in delivering initiatives on time and within budget •Previous experience with IT Cyber-Security is a plus •ITIL certification a plus •Previous Technical Certifications – Network, MS, OS, Server Ops, CISO etc.

Candidates for this role must be willing to submit to a pre-employment background check and drug screen.

For immediate consideration, please email a MS Word or PDF version of your updated resume to Lance Klem at lklem@theprosourcegroup.com. Lance can also be reached directly at (949) 278-0337.

Thank you for your time and consideration.

Lance Klem

Managing Director

The ProSource Group, Inc.

(949) 278-0337

lklem@theprosourcegroup.com

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